Toyota of Braintree

Thanks to our customers, Toyota of Braintree has  received the
2009 Toyota President's Award...

It is a symbol of our continuing dedication to satisfying our customers - from the day that you buy a Toyota and for as long as you own it. Each year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. It is the highest award a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota 's high standards for customer satisfaction in sales, service and parts/accessories.

One of Toyota 's primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry.

In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy.

We want to thank all of our customers who stood with us to make this possible. 

How Toyota Will Fix Recalled Vehicles

Toyota has pinpointed the issue that could, on rare occasions, cause accelerator pedals in recalled vehicles to stick in a partially open position. The issue involves a friction device in the pedal designed to provide the proper "feel" by adding resistance and making the pedal steady and stable.

The device includes a shoe that rubs against an adjoining surface during normal pedal operation. Due to the materials used, wear and environmental conditions, these surfaces may, over time, begin to stick and release instead of operating smoothly. In some cases, friction could increase to a point that the pedal is slow to return to the idle position or, in rare cases, the pedal sticks, leaving the throttle partially open.

Toyota's solution for current owners is both effective and simple. A precision-cut steel reinforcement bar will be installed into the assembly that will reduce the surface tension between the friction shoe and the adjoining surface. With this reinforcement in place, the excess friction that can cause the pedal to stick is eliminated. The company has confirmed the effectiveness of the newly reinforced pedals through rigorous testing on pedal assemblies that had previously shown a tendency to stick.

Toyota of Braintree is pleased to announce that we are repairing all of the vehicles that were cited for recall by Toyota for the "sticky" accelerator pedal.  Please make note that any Toyota with the first two letters of "JT" in the identification number are not affected by the recall.   The following vehicles however, are included:

• 2009-2010 RAV4 (except vehicles that  have a VIN starting with "JT")
• 2009-2010 Corolla (except vehicles that have a VIN starting with "JT")
• 2009-2010 Matrix
• 2005-2010 Avalon
• 2007-2010 Camry (except hybrid models and vehicles that have a VIN starting with "JT")
  • If your Camry VIN starts with "4T1" an inspection of your pedal is required to determine if your vehicle is included in this recall.
• 2010 Highlander (except hybrid models and vehicles that have a VIN starting with "JT")
• 2007-2010 Tundra
• 2008-2010 Sequoia   
  
  If you have one of these vehicles, please click HERE to schedule an appointment with our service department in our state-of-the-art service center, or call us at 781-794-2014