Testimonials

GOOGLE
Arthur Walsh
Full Star Full Star Full Star Full Star Full Star
1-27-2020
Arthur Walsh

Always great service!!!

GOOGLE
Beverley Haney
Full Star Full Star Full Star Full Star Full Star
1-27-2020
Beverley Haney

Very friendly, efficient. Paula explained all work done.

GOOGLE
Rich Whitney
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Rich Whitney

Called the dealership and received the best price over the phone from 4 different dealerships. From the time I arrived at the dealership I left 3 hours 10 mins later with a brand new car. Sales manager even negotiated value of trade in fairly.

DEALERRATER
ajdjcolon
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Fantastic!

Absolutely easiest car purchase I've ever made! Sam was straightforward and very knowledgeable about every aspect of the car. Upon pick up, Sam helped link my phone to the car and gave a tutorial of the controls. Sam also ran through all items of my old car to make sure I didn't miss removing anything. This is not the closest dealership to me but it is totally worth the drive and will be buying from Sam again! Financing with Arthur was also informative and straightforward. This dealership has customer service mastered!

GOOGLE
Anne Ferrante
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Anne Ferrante

I purchased a Lexus SUV. Everyone was courteous, attentive and efficient. They are true professionals who know their product and treat their clients with respect.

GOOGLE
Niti Patel
Full Star Full Star Full Star Full Star Full Star
1-26-2020
CARGURUS
 
Full Star Full Star Full Star Full Star Full Star
1-25-2020

Great experience.

GOOGLE
Keith Johnson
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Keith Johnson

I would like to thank Demetrius Diaz for his incredible support in determining the status of my alarm on my new Toyota lease this past Thursday. He took the time to determine that my car came with an alarm saving me hundreds of dollars. Thanks Demetrius!!!

DEALERRATER
stevenbogusz
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Excellent customer care

Joe Lawlor exhibited great customer care. He has an outstanding down to earth personality which is an excellent attribute for a sales consultant. Joe was also very kind and friendly to my brother Joey. Joey is a 60 year old adult with special needs. Joe gave Joey a Toyota of Braintree baseball cap. That kind gesture made Joey’s day! Joe is a major asset for Toyota of Braintree. Also Don Richmond did an excellent job in setting up the financial documentation. He was thorough and clearly explained all financial documents in detail. Don definitely has an approachable and compelling personality. He’s a consummate professional and a nice guy! Don is also a major asset to Toyota of Braintree.

GOOGLE
Doris Mccann
Full Star Full Star Full Star Full Star Full Star
1-24-2020
GOOGLE
Jim McHugh
Full Star Full Star Full Star Full Star Full Star
1-23-2020
GOOGLE
Yen Tran
Full Star Full Star Full Star Full Star Full Star
1-23-2020
GOOGLE
Warren M
Full Star Full Star Full Star Full Star Full Star
1-23-2020
Warren M

I was greeted by Benson as i walk into the door. Along with Eric and Sunny, they made my experience very comfortable, quick, and didn't pressure me like other dealerships do. Everyone did their part efficiently well and made sure my satisfaction was top priority. I would highly recommend them to work with as well as the dealership for top notch customer service that will make you happy whether buying a new or used car or just doing some research.

DEALERRATER
Karim
Full Star Full Star Full Star Full Star Full Star
1-22-2020
No hassle or haggling, great experience

The process was quick, provided me with keys for test drive. Wife loved the car, made the deal picked the car up 2 days later. Sam went above and beyond, thanks!

GOOGLE
Thomas Kopp
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Thomas Kopp

It was excellent

GOOGLE
Dasar Illyrian
Full Star Full Star Full Star Full Star Full Star
1-22-2020
GOOGLE
Eric Ofosu
Full Star Full Star Full Star Full Star Full Star
1-22-2020
DEALERRATER
xsvxsv
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Excellent customer service, very welcoming and friendly

Right as we walked into the door we were greeted by Benson. Benson was able to answer all of our questions and got right to work in making sure we got what we wanted. No time was wasted during our visit. Someone was working on something for us while someone else was discussing things with us. Unlike a lot of other dealerships which can be very pushy and upset when you do not agree with them. I can say all 3 employees that my father and i worked with were very friendly, professional, and made the process very satisfying and comfortable. Double checking everything to ensure everything was accurate and guided us step by step on what needed to happen next. I would highly recommend going to this dealership just solely based on the customer service from these 3 employees. Thank You for everything!

CARS
Karim
Full Star Full Star Full Star Full Star Full Star
1-22-2020
No hassle or haggling, great experience

The process was quick, provided me with keys for test drive. Wife loved the car, made the deal picked the car up 2 days later. Sam went above and beyond, thanks!

DEALERRATER
oguerrero1988
Full Star Full Star Full Star Full Star Full Star
1-21-2020
These guys take the stress out of car buying. Emmanuel...

These guys take the stress out of car buying. Emmanuel took the time to explain all of my options, helped me compare each car side by side and worked with me to reach a reasonable price for my new Highlander. I couldn't be happier with my purchase. The management and financial team were also very friendly and patient during the whole process. I'd highly recommend this dealership to anyone seeking a New or used Toyota, you won't regret it. Lookout for Emmanuel, he's the most valuable asset to the Toyota sales team!

GOOGLE
Adam Kidd
Full Star Full Star Full Star Full Star Full Star
1-21-2020
YELP
J R.
Full Star Full Star Full Star Full Star Full Star
1-21-2020
J R.

Excellent Staff especially CARLOS ORTEGA who has been the reason I have purchased several vehicles here and brought many new customers to drive off thee lot with my recommendation. The service dept has been exceptional in maintaining my vehicle and it's very painless and professional. I can't think of a more well oiled system as this dealer and I it's staff! My vehicle is 1 year old and they check it out from top to bottom with a new inspection sticker for 2020. Thanks to all and Paula Cashman who took my vehicle in in a flash! Great Service all around. Get my new vehicle ready for 2021!!!

GOOGLE
Pamela Boykin
Full Star Full Star Full Star Full Star Full Star
1-21-2020
GOOGLE
Carolyn Parsley
Full Star Full Star Full Star Full Star Empty Star
1-21-2020
DEALERRATER
Travis
Full Star Full Star Full Star Full Star Full Star
1-21-2020
Rick was outstanding, had my best interest in mind,...

Rick was outstanding, had my best interest in mind, incredibly positive experience, would highly recommend him over and over again. Tremendously appreciate your efforts today.

GOOGLE
Patti Vaughn
Full Star Full Star Full Star Full Star Full Star
1-21-2020
YELP
J R.
Full Star Full Star Full Star Full Star Full Star
1-21-2020
J R.

Excellent Staff especially CARLOS ORTEGA who has been the reason I have purchased several vehicles here and brought many new customers to drive off thee lot with my recommendation. The service dept has been exceptional in maintaining my vehicle and it's very painless and professional. I can't think of a more well oiled system as this dealer and I it's staff! My vehicle is 1 year old and they check it out from top to bottom with a new inspection sticker for 2020. Thanks to all and Paula Cashman who took my vehicle in a flash! Great Service all around. Get my new vehicle ready for 2021! Update: on TOYOTA of Braintree.... purchased a brand new Rav 4 Hybrid and lucky to have this vehicle in my possession! 40 miles to the Gallon of gas and so smooth and quiet drive. Between Carlos Ortega, Viet Vu, Brian McGrath, Made it so seamless and simple! The Best possible way to buy a vehicle! Maybe that's the reason I keep coming back! They take care of all thee details and all I had to do was drive away......THANK YOU ALL!

GOOGLE
Terry Holbrook
Full Star Full Star Full Star Full Star Full Star
1-21-2020
CARS
oguerrero1988
Full Star Full Star Full Star Full Star Full Star
1-21-2020
These guys take the stress out of car buying. Emmanuel...

These guys take the stress out of car buying. Emmanuel took the time to explain all of my options, helped me compare each car side by side and worked with me to reach a reasonable price for my new Highlander. I couldn't be happier with my purchase. The management and financial team were also very friendly and patient during the whole process. I'd highly recommend this dealership to anyone seeking a New or used Toyota, you won't regret it. Lookout for Emmanuel, he's the most valuable asset to the Toyota sales team!

CARGURUS
Jkacamburas
Full Star Full Star Full Star Full Star Full Star
1-20-2020

The internet rep responded quickly with a quote for the vehicle I requested. It was competitive and I visited the dealership to complete the transaction. The Sales Rep, Mike, was friendly, a professional, customer focused, and listened carefully to our requirements. We purchased the 2020 Corolla. Truly a great experience and I would purchase my next vehicle there.

CARS
Travis
Full Star Full Star Full Star Full Star Full Star
1-20-2020
Rick was outstanding, had my best interest in mind,...

Rick was outstanding, had my best interest in mind, incredibly positive experience, would highly recommend him over and over again. Tremendously appreciate your efforts today.

GOOGLE
Myles Haynes
Full Star Full Star Full Star Full Star Full Star
1-18-2020
GOOGLE
Chris Berardi
Full Star Full Star Full Star Full Star Full Star
1-18-2020
CARS
Annonimous
Full Star Full Star Full Star Full Star Full Star
1-17-2020
They are honest with their prices and keep their word....

They are honest with their prices and keep their word. Have a good inventory and you can walk the garage and see what colors they have in stock. Took the time to explain all financial information and when picking up the car explained all buttons. Second time buying the car from here, will return for the next purchase.

GOOGLE
Oscar Guerrero
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Oscar Guerrero

Everyone from sales, to financial services, to the managers, are too notch! They made the process super simple and didn't push anything you don't need or want. As stressful as car buying can be, these folks were patient, courteous and professional thus making the process alot less painful. My recommendation is look for Emmanuel Hernandez, he was my salesman during this process and deserves every bit of credit in me buying my vehicle at this location!

DEALERRATER
Annonimous
Full Star Full Star Full Star Full Star Full Star
1-17-2020
They are honest with their prices and keep their word....

They are honest with their prices and keep their word. Have a good inventory and you can walk the garage and see what colors they have in stock. Took the time to explain all financial information and when picking up the car explained all buttons. Second time buying the car from here, will return for the next purchase.

YELP
Neathery B.
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Neathery B.

Bought my awesome new Toyota Highlander Hybrid that I love from Braintree Toyota. John Augustave got me exactly the car I asjed for, at a price I liked with terms that are totally fair. John was responsive to me, honest and respectful. Thank you John. This is the second time I have bought a car from Tufankjian. Great dealership. Great service.

GOOGLE
William Hutchins
Full Star Full Star Full Star Full Star Full Star
1-17-2020
GOOGLE
Madison M
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Madison M

Always a great experience at Toyota of Braintree, excellent salesman and service!

CARS
Pcerullo
Full Star Full Star Full Star Full Star Full Star
1-16-2020
The best dealership by far to purchase a vehicle

Joe Lawlor my sales representative was over the top showing me his patience and knowledge of the car buying process. He went above and beyond in every aspect all the way through to training me on all the new technology new cars have now. He also assured me that he will make himself available to answer any future questions or assistance that I may need. Joe Lawlor will certainly make your car buying experience pleasurable. I was treated with no pressure and I was given an excellent offer to purchase that I could not turn down. Thank you Joe. I love my new Toyota RAV4. Pat Cerullo

GOOGLE
Denis Frechette
Full Star Full Star Full Star Full Star Full Star
1-16-2020
DEALERRATER
Pcerullo
Full Star Full Star Full Star Full Star Full Star
1-16-2020
The best dealership by far to purchase a vehicle

Joe Lawlor my sales representative was over the top showing me his patience and knowledge of the car buying process. He went above and beyond in every aspect all the way through to training me on all the new technology new cars have now. He also assured me that he will make himself available to answer any future questions or assistance that I may need. Joe Lawlor will certainly make your car buying experience pleasurable. I was treated with no pressure and I was given an excellent offer to purchase that I could not turn down. Thank you Joe. I love my new Toyota RAV4. Pat Cerullo

GOOGLE
Peng Cheng Li
Full Star Full Star Full Star Full Star Full Star
1-16-2020
CARS
bowler466
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Came in today for my first service since purchasing my...

Came in today for my first service since purchasing my 2019 Yaris last September. My car was taken promptly @ 7:00 and I was back on the road before 8:00. Great service department......LOVE MY YARIS!

CARS
Pmcgillicuddy
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Gerry Gorham made the process of buying a car much more...

Gerry Gorham made the process of buying a car much more smooth because of his genuinely pleasant demeanor. It was not his expertise in the car I was buying that impressed me (which was more than informative), but his affable personality that will have a lasting impression on me. Before my encounter with Gerry, I dealt with approximately 4 other car dealership salesmen (not Toyota) and I felt that every one of them was trying to fleece me. I would rather get a root canal than deal with a pushy salesman. As soon as I met Gerry, I felt at ease that I was not going to get swindled and and even enjoyed my time selecting my car. The bottom line is this: I presume that most car salesmen are experts in cars, but not all of them are able to genuinely connect to another human. His "laid back" and "non pushy" demeanor is what sealed the deal (along with the actual low monthly cost of a 2020 Camery). I strongly recommend Gerry Gorham as a Sales Associate at Braintree Toyota

GOOGLE
Floyd Bartrom
Full Star Full Star Full Star Full Star Empty Star
1-15-2020
DEALERRATER
robertchaunt46
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Great people to work with

I went in Toyota of Braintree to lease a car and had a great experience! From my sales person to all the people involved they made the process very easy without any pressure. My salesperson Joe Lawlor was excellent and would recommend him to anyone. He was very knowledgeable and very helpful. Bob Keough, the sales manager was also great to deal with. Thanks to all! Rob